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huion
huion
People's Republic of China
Huion tablets are designed to inspire people's creativity with our patented pen and natural way of drawing.

If you have any troubleshooting problems on the Huion products, please don't hesitate to contact us. You may feel free to leave a comment on our [Huion Blog] as well. :3

Aftermarket: service@huiontablet.com

Or you can find us on twitter, facebook, tumblr, google+
Attention attention!

The Huion GT-220 tablet monitor (with IPS panel) is going to be released on August 15, 2014. Clap 

The even more exciting news is, we are giving special offers for the first 100 Pre-orders! La la la la


Q: Where do I pre-order?
A:For now we only accept pre-orders from email orders by contacting us(service@huiontablet.com) directly and from Amazon(UK/US/CA). Here are the Amazon links:

Amazon US: $100 OFF + Extra Gifts. Enter code YLSPEPGU at checkout. www.amazon.com/Huion-Monitor-I…

Amazon UK: £58.00 OFF + Extra Gifts. Enter code WXL2QLMC at checkout. www.amazon.co.uk/Huion-Monitor…

Amazon CA: CDN$107 OFF + Extra Gifts. Place an order and the discount will take effect automatically. www.amazon.ca/Huion-Inches-Dis…


Q: How am I suppose to know if I'm still in the first 100?
A: We will cut the special offer right away when it reaches 100. So if you are still able to place an order with the codes, you are good to go.


Q: What are the differences between the GT-190 and GT-220?
A: Please refer to the image from below.


If you have any other questions in this regard, please don't hesitate to contact us.

Good luck everybody!:) (Smile)

Regards,
HUION
Here’s a sneak peek of our new HD monitor~!! 1920x1080 Resolution  


Find it on Amazon!

Dear All,

Good news!
The Sketchbook incompatibility issue has been solved in our latest driver(for Windows operating system) updated in June 20.

Please feel free to download it from our official website:

www.huiontablet.com/download/

 
Please be so kind to let us know what’s your suggestion after trying this driver.
We will try our best to meet your need.

Best regards,
Huion

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:iconigotthelastusername:
IGotTheLastUsername Featured By Owner 4 days ago  Hobbyist Digital Artist
Hey, there. So I bought the 610 pro today and I am very impressed with the level of sensitivity that it has (though I'm still trying to get used to it after my previous one) but I'm run into a little trouble. Whenever I switch to using my web browser - for reference photos - the sensitivity goes out, and it's just like I'm using the mouse. I've tried unplugging the USB and that hasn't solved my problem. re-starting my art program, Manga Studio 5, works but it I run into the same problem when I try to using the browser again. At first I thought it might be the program I was using so I tried GIMP 2 and Manga Studio debut with the same results. If there's something I can do to resolve this issue - or at least know that I'm not the only person that this has happened to - I would greatly appreciate it.
Reply
:iconhuion:
huion Featured By Owner 4 days ago
Hi, please try running the driver as an Administrator and see if it helps.
To do that, you may first log out the tablet driver software, then go to C:\Program Files\Tablet Driver, right click TabletDriver.exe and choose run as an Admin.
Hope this helps.:)
Reply
:iconerosism:
Erosism Featured By Owner Aug 21, 2014
Ah, I have the new GT-220, and it really does not want to work with Paint Tool Sai. It works with Photoshop, but I really don't like using that program and I'm looking into getting Clip Studio Paint or something similar. However, I don't know if my tablet would work with them either. I've tried just about everything and it's really frustrating, since I use SAI for just about everything.
Reply
:iconhuion:
huion Featured By Owner Aug 21, 2014
Please tell us which version of SAI you are using so that we can test it from our end.
Thank you!
Reply
:iconerosism:
Erosism Featured By Owner Aug 21, 2014
I'm using Version 1.1.0 Bysfl.cn.
I also even installed the most updated version from the site onto a different computer and tried it there, but the effect is still the same.
Both computers are Windows 8.
And the problem I'm having is that SAI picks up the pressure sensitivity when I'm actually drawing, but the cursor and the pen tip aren't in sync across my screen. And I cannot use my pen on the entire interface, like there's an invisible boundary on my screen.
I've uninstalled and re-installed the drivers before plugging in the tablet and everything. I don't have the boundary problem when wacom drivers are also installed with the huion tablet, but then the pen pressure sensitivity does not get detected.
Reply
:iconhuion:
huion Featured By Owner 2 days ago
Please kindly note that there will be a driver update in a week or two. Hopefully this can be resolved by then.
Thank you for your patience with us!
Reply
:iconm00ze:
M00ZE Featured By Owner 5 days ago
Just a quick update that I was able to fix the cursor offset issues by skipping the calibrations step. If you have already calibrated, just open the calibration window again but click the Restore Defaults button instead of the cross hairs. Hope this helps!
Reply
(1 Reply)
:iconm00ze:
M00ZE Featured By Owner Aug 21, 2014
I also have an
Issue with cursor stylus offset. You can see me and a couple of other people talk about it on the Huion Facebook page. The Huion staff over there said it was a driver issue that they could fix. BTW, I use clip art (Manga Studio 5) on Windows 7 and it works pretty well except for the cursor offset that worsens the farther the stylus gets from the center of the display. If that is your problem as well, you can make it a bit better by purposefully missing the crosshairs during the screen calibration.
Reply
:iconm00ze:
M00ZE Featured By Owner Aug 19, 2014
I love my new GT-220 but the stylus buttons work very inconsistently. It only seems to work once every 3 or 4 times I hit the button. Could this be a software/driver issue or perhaps I have defective styluses? Both of my styluses have this problem. Everything else works great. I am using Windows 7 and Manga Studio 5. I installed Huion drivers before I plugged GT-220 into my computer. Both styluses have been charged and I hold them very close to the screen without touching the nib to the screen and the buttons still have the problem. Thank you!
Reply
:iconhuion:
huion Featured By Owner Aug 21, 2014
So sorry for the troubles this has been causing.
It seems like a driver issue because it happened when we tried the same driver with another tablet too. And also, the chances of you getting two defective styluses are very small.
We will forward this issue to our technicians and keep following it up. Hopefully it can be fixed in the next driver update.
Thank you for your understanding and patience with us.
Reply
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