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Huion tablets are designed to inspire people's creativity with our patented pen so that you can naturally draw as you would with the real pen and paper.

If you have any questions or issues on the Huion products, please just contact us now.

After-sale: service@huion.com

Or you can find us on twitter, facebook, tumblr



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Stamps and images made by Huion users:
Huion Stamp by SKrieck Everyday Item Contest : Pixel Tablet by leRedbird HUION Tablet user stamp by MadamStargate Huion 420 by lazylama12 Huion H610 Pro || Pixel by KyuEnglish Huion H610 Tablet smile by Razor-Moonlight Huion DWH69 Icon big by linux-rules Huion DWH69 Icon by linux-rules Huion DWH69 Icon mid by linux-rules Huion DWH69 Icon mini by linux-rules Huion DWH69 Icon ultramini by linux-rules

                                                                      Solutions for Photoshop Malfunction after Win 10 Updates


                                                               Source from:www.huiontablet.com/latest-pro…


Recently we have received many reports about Photoshop cannot work properly after the latest Win 10 updates, some claimed their pen scrolling instead of drawing in Photoshop and not releasing a selection with the pen in browsers like Firefox and Chrome. The problem is caused bty Microsoft’s latest system update(KB4093112), there are some temporary ways to solve it and our engineer is also trying to revise our driver to solve the problem. 

Please disable the flicks first, go to Control Panel\All Control Panel Items\Pen and Touch, and then uncheck the box of “Use flicks to perform common actions quickly and easily”.

If you can’t find Pen and Touch, please select “Large icons” in “view by”.

                                                                    

 

If the problem persists, there are two methods:

1. Change the Windows Registry

From Start, search for cmd or press “Win” + “R” to type “cmd” and press enter

Right-click Command Prompt in the search results, and choose Run as administrator

At the command prompt, type or copy/paste:

reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f

Press Enter

After the command executes, the issue with panning and scrolling should be resolved.

 

2. Change Photoshop to wintab mode

                                                                           

 

Please set up a .txt file in the corresponding position like shown on the pic(C:\User\user name\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC 2018 Settings), name it PSUserConfig.txt, open it and copy the following code.

# Use WinTab

UseSystemStylus 0

Please note that your AppData folder might be hidden, unhide it and follow the instruction.

Then restart the PSCC and then uncheck the "Support tablet PC" in the driver setting interface.

All the best,

HUION

The Chinese New Year is coming soon, our staff will start their vacation from Feb 10th, 2018 to Feb 24th, 2018 (GMT+8).

During the Spring Festival, most orders placed in Huion official store will be delayed in shipment for up to 15 working days.

To celebrate the BIG Festival of our country, from Feb 9th, 2018 to Feb 28th, 2018, Huion has prepared some special sales for customers.

Please visit Huion's official store for more information:www.huiontablet.com/latest-pro…

All the best,

Huion
EMERGENCY! Sorry to inform that we are still fixing our website now, and we will get it back on ASAP. If you are looking for driver download, please check out the below links. And if you can't find the driver you need, please consult service@huion.com.

Comments


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:iconjadelikejay:
JadeLikeJay Featured By Owner 4 days ago  Professional Traditional Artist
:y I'm very surprised to see that this company has a dA. Now I can literally say that Huion is my friend. :D
Reply
:iconeyemiiko:
eyemiiko Featured By Owner 6 days ago  New Deviant Hobbyist Digital Artist
Helloo, I'm having a problem with my pen on the Huion 1060pro tablet. Whenever I try to draw with it on Paint Tool Sai, I have to double tap the pen onto the tablet to draw, whereas on other programs like FireAlpaca, I can draw normally. 
Reply
:iconhuion:
huion Featured By Owner 4 days ago
Hello, we need more information about your issue so that we can help you further.

Please send the following information to service@huion.com:

1. tablet model+driver version+OS+the version of your Paint Tool Sai+ product serial no.

2. Does this issue persist in other program? If so,please tell us the program.

3. If it is convenient,please send me a video that can show your issue.

Thank you!
Reply
:iconeyemiiko:
eyemiiko Featured By Owner 5 days ago  New Deviant Hobbyist Digital Artist
The pen also stopped working, I tried charging it and it's been charging for more than enough time, but it still wont work. When the nib makes contact with the tablet, the green light still shines but it doesn't draw anything.
Reply
:icongrey-needlez:
GREY-NEEDLEZ Featured By Owner Apr 6, 2018  New Deviant Hobbyist Digital Artist
Hi, I'm having serious issues with my Huion H610Pro tablet. The pen pressure isn't working at all, and the driver says "device disconnected" even when my tablet it plugged in. This just recently became an issue and I've been using this tablet for months now.
Reply
:iconjadelikejay:
JadeLikeJay Featured By Owner 5 days ago  Professional Traditional Artist
:Y I'm having the same problem with the same model, but I think it's because it's incompatible with this old laptop, since I have the latest driver installed. Have you tried checking for updates for the video, mouse, and/or external device compatibility?

When I've started testing the Huion H610Pro on a very old laptop that I haven't opened in three years, I realized that I have 180+ important computer updates to install... I still have 80 left, but the issue hasn't been resolved yet. :v
Reply
:iconhuion:
huion Featured By Owner Apr 7, 2018
Hello, please try the following methods to see if it can help:

1.Try to use another port;

2.Try to use another USB cable;

3.Try to use another computer and try again (try to use desktop rear port)

Besides, please make sure that you have installed the latest driver of the tablet.
Reply
:iconxeir-zith:
Xeir-Zith Featured By Owner Apr 5, 2018  Professional Writer
I am a happy Huion customer, I perchased my Huion H420 tablet and am very happy with it! Its a wonderful replacement due to me getting carpal tunnel due to constantly using a mouse inplace of a pen. Thankfully with the Huion H420 Tablet my carpal tunnel pain is entirely gone!

Now, I did notice a strange glitch but I dont think its Huion's fault {it might just be my art programs fault {or Windows}} In any case Within my art prgram I cannot right click on an image to bring up the dialog menu for colors and the like. I havent tried it with my mouse yet so I dont think its an issue there as it also glitches with my touchpad as well.

Either way I am a very happy Huion customer as of 3 January 2017. This tablet, for its cost compared to other brands out there, is an absolute MUST when it comes to budget, and space.

Thank you! :heart:
Reply
:iconhuion:
huion Featured By Owner Apr 7, 2018
Hello, thank you very much for your love of our tablet.

As for the issue you have,please send us the following information so that we can help you further:

1) The version of the driver and drawing software you are using now;

2) Operating system;

3) Does the problem persist in other drawing programs? If so,please tell us the program.
Reply
:iconxeir-zith:
Xeir-Zith Featured By Owner Apr 7, 2018  Professional Writer
Well, the driver is the most latest version available on your website for the tablet. So I know its not a driver issue as its the most recent driver I was actually recommended to get to keep the tablet up to date {when I installed th etablet I also got the updated driver at the time}

My operating system is Windows 7 Professional

The version of GIMP I am using is 2.8.22 {stable release}

GIMP is my only art program that actually works on this machine as I do not have access to any other art program to use. So right now Im awaiting an answer from the bug tracking team for the art program of GIMP. Its possibly a glitch in the software directly that can be fixed in a later release.

Again, its a wonderful wonderful tablet, I am so happy I purchased it on 27 December 2016, {it was delivered 6 days later on the day after New Years Day 2017. It was also my first ever Amazon purchase}
Reply
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